Official Outage Notification
Because of some unstable behavior in our main data router we will
will have a small outage while we load new firmware and reboot
the router.
Date: 26 June 2008
Time : 10:00 pm
Duration: 5-15 minutes
Affected Systems will be anything connecting to the Internet and most building to
building data communication.
If you have any question Please call the Service desk 797-4357
Kevin Grover
We are experiencing intermittent outages to the Central File share system that may be related to the recent upgrades. We are currently on the phone with Microsoft premier support and trying to get a hold of the DELL technician that performed the upgrade. We hope to have the instabilities resolved as soon as possible.
Start date: Tuesday, 24th June 11:30
End date: Tuesday, 24th June 16:00
Primary services potentially affected: Central File Store Project, WebDAV shares, any share located under \\aggies.usu.edu\shares
As part of our contracted support agreement with DELL|EMC the Office of IT will be performing annual health checks and software updates to the Central Storage Project on Saturday June 21st and Sunday June 22nd. We expect the work being performed to be non-disruptive, however the potential exists that one or more operations may result in brief service interruptions or more likely brief periods of poor performance. We will limit those suspect operations to between 2100 and 2300 hours on Saturday.
Start date: Saturday, 21st June 21:00
End date: Saturday, 21st June 23:00
Primary services potentially affected: AGGIES Exchange, Central File Store Project, VMware Environment (all virtual machines)
Outage Begin Time: Estimated Friday, June 20, 11:50 PM
Time of Resumed Service: Saturday, June 21, 12:20 am
Details:
UEN has reported that service to the UEN domain and Blackboard Vista is restored. No further service interruptions are anticipated.
If you have any questions, please contact the IT Service desk at 435.797.HELP(4357)
Message Sender: Neal Legler
Estimated Begin Time: Friday, June 20, 11:50 pm
Estimated Time of Availability: Unknown
Details:
The Utah Education Network domain (www.uen.org), which hosts Blackboard Vista, is experiencing some unexpected network downtime due to unforseen maintenance problems. The Blackboard site is currently accessible, but availability may remain intermittent as the problem is resolved.
We will provide more information as we receive it.
Message sender: Neal Legler
Utah Education Network (UEN) will be performing routing table maintenance on all “points of presence” (POP’s) routers across the state tonight between 11pm and 2am. These changes may potentially cause interruptions to Internet access from both on and off-campus.
Start: TODAY, 11:00pm
End: Wednesday 18th June 2008, 2:00am
Services affected: Access to the Internet from all campuses, access to all campuses from off-site
Please contact the IT Service Desk at 797-HELP if you have any questions. Please share this information with colleagues and co-workers.
Blackboard Vista experienced an unscheduled outage Saturday morning due to a faulty power strip. The outage appears to have lasted from about 5 am to 10:35 am. Once the problem was reported to the Utah Education Network, it was resolved quickly. The application appears to be up at this time. We apologize for any inconvenience the outage may have caused.
Service for Blackboard Vista was successfully restored around 10:00 am. If you have any questions or concerns, please contact the IT service desk at 435.797.HELP, or your liaison at FACT (see http://it.usu.edu/fact/htm/contact-us) for assistance addressing course-related issues for courses you teach.
Thank you for your patience during the outage.
Start time: Approximately 1:30 am
ETA: No Estimate
Blackboard Vista is currently down due to a data center power outage at the Utah Education Network (UEN). All UEN services were affected. The outage occurred at about 1:30 am. Power was restored earlier this morning and UEN is working expeditiously to restore all services. At this point there is no estimate as to when Blackboard services will resume.
We will provide more information as it becomes available.
If you are a system administrator that utilizes the AUTH Active Directory for authentication, please take the time to switch your dependent services over to use DC02 prior to the outage. To maintain redundancy during this period a third DC “DC03″ will be built shortly.
There should be no interruption to services visible to students, staff or faculty.
Start time: 9:00pm 24th May 2008
End time: 9:00pm 26th May 2008
Services affected: None anticipated
Please contact the IT Service Desk at 797-HELP if you have any questions.